Training

Why empathy is about meeting the customer on their terms

2021-02-01T13:44:08-05:00

Centralizing decisions and basing actions on context is key to delivering real value for your customers. It may be a hard truth for us best-intentioned marketers to swallow, but two-thirds [...]

Why empathy is about meeting the customer on their terms2021-02-01T13:44:08-05:00
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